Support
ARC Scanner
Support
Last updated: 30 September 2026 · GOLDEN ARC DIGITAL INC.
Availability
ARC Scanner is coming soon for iPhone and iPad. Support and policy pages are available ahead of its App Store release.
Camera not available
Scanning needs a device with a camera and camera permission. Check Settings → ARC Scanner → Camera. You can also import selected photos.
Searchable PDF and text
A searchable PDF looks like the scan and adds text you can select, copy and search. Plain text and JSON are separate output formats. Recognition works best on flat, well-lit printed pages. Review recognized text before relying on it.
Manage a scan
Use the delete action to remove a page and Undo to restore it immediately. Explicitly discard the current scan when you want to clear the working session.
联系支持
请发邮件说明设备、系统版本、应用版本与重现步骤。相机权限可在设置中调整。识别结果可能有误;反馈时请使用不含私人信息的示例。
Support correspondence
If you email us, GOLDEN ARC DIGITAL INC. receives your email address and the message and attachments you choose to send. We use them to respond and investigate your request. Send only what is needed, with private content removed. We retain correspondence while the request and any necessary follow-up or recordkeeping remain relevant. Contact us to request access, correction or deletion; retention required for an unresolved matter or legal obligation may still apply.
Website hosting and contact-form processing are covered by our website privacy policy.
Contact
GOLDEN ARC DIGITAL INC. · British Columbia, Canada